You can pay with most common credit cards like Visa and Mastercard. A small non-refundable reservation fee of 3 euros applies to all online reservations. When your booking has been confirmed a down payment will be deducted from your account. Please make sure that the amount for the down payment is available on your account. The outstanding remaining balance must be paid in full with a credit card, or cash upon delivery of the rental vehicle.
The credit card used to pay remaining balance must be in the name of the driver. Cash payments are normally accepted. As Universal-Rent-a-Car.com is located in a European Community country the reservation fee and the down payment will be made in Euro currency. The payment of the balance and anything purchased locally will be in the currency of the country where you rent the car. You can select your preferred currency on our web site page but please note that the rates shown are exchange rates of the actual day when the reservation is made and small discrepancies may occur.Most car rental companies require also a credit card guarantee for the rental. The most common amount is 100-500 euros. Higher amount may be applied.
All online orders are processed securely using 128-bit encryption. The information you submit will only be used by Universal-rent-a-car.com and its partners to communicate with you regarding your order or future offers and will not be sold to or shared with any third parties. For more information please see our Privacy Statement
Just follow the easy steps on the "Book a Car" page. Choose your country, region, location, date and time and you will immediately see the cars that are available for the period you have requested. You will also find the cost for the whole period for all available cars on the same page.
On the next page you will be able to select additional options such as equipment, insurance and services.
Next you will see the order confirmation page where you will be asked to accept our terms and conditions and provide necessary personal information relevant to your booking.
A small reservation fee (3 euro) plus a down payment is required to complete your booking.
When your payment is approved you will get an e-mail confirming receipt of your order.
As soon as our car rental partner has confirmed your booking the down-payment will be captured and the final confirmation/voucher will be sent by e-mail.
Make sure that the e-mail address you enter is correct and that the amount for the down-payment is available on your account.
Normally you will receive the voucher in 1-3 days.
There are a couple of alternative ways to book a car other than using the online reservation procedure:
|CDW - Full Insurance against All Risks - No Excess -|
|Customer is fully relieved from the responsibility for any damage. The vehicles are subject to liability and fully comprehensive automobile and property damage insurance|
There will be no coverage in cases of:
FCDW or Full Collision Damage Waiver which covers damages caused to the rented cars, glass, fire, tyres and engine damages.
|INSURANCE VOIDED SITUATIONS!|
|In the unfortunate event of an accident the nearest police station must be informed and an accident report obtained (also please let us know immediately). Without this report the renter is responsible for the full amount of the repairs. With this report the renter responsibility is eliminated. No unauthorized repairs should be made.
For negligent or drunk driving, driving under influence of drugs or on unauthorized roads, driving to prohibited areas/countries, obvious acts of disregards to the vehicle, the renter will be responsible for the full amount of charges.
WUG is extra optional insurance for damage to the Wheels / Underside and Glass of the rental vehicle. WUG is not available in all destinations. WUG insurance cost will be displayed during the booking process as will other available options in your chosen destination. For more information about available insurances please look for the "Local Terms and Conditions" link at your selected destination.
Universal-Rent-a-Car.com does not charge for the first additional driver. There is a charge for the second additional driver. All additional drivers must meet ALL rental qualifications in regards to age plus all other standard rental qualifications. Any additional drivers must appear at the rental counter with the primary renter and must present a valid driver""s license as well as sign the rental agreement.How can I change or cancel my booking?
If you have to change your booking you must do so through the customer log in page at: https://www.universal-rent-a-car.com/newsite2/help/userlogin.asp. First, enter your e-mail address as your user ID and the booking reference number (Order ID) as your password. Then, you will see your booking details. In the comments field you can enter the changes you want to make to your booking.
After you submit your request you will receive an amendment confirmation number from Universal-rent-a-car. If your amendment results in a price difference you will have to make a new booking and then cancel the original booking. The down-payment will be refunded if we receive the amendment a minimum of 7 days prior to the pickup date. For later amendments an amendment fee of a maximum of 50 euros will be held.
Should you wish to cancel your booking you also have to go through the customer log in page (https://www.universal-rent-a-car.com/newsite2/help/userlogin.asp). The procedure is the same as for amendments. For cancellations that are received 7 days (168 hours) or more prior to arrival there will be no charge and your down payment will be refunded. If your cancellation is received less than 7 days (168 hours) prior to arrival your down payment- with a maximum of 50 euro- will be kept by Universal-rent-a-car.com to compensate the car rental partner for processing costs.
Please note that the reservation fee (3 euros) is not refundable.
Cancellations/ Amendments after the start of the rental period will be handled locally by the car rental partner at your destination.
Universal-rent-a-car.com is not responsible for any additional charges that may result.
No refunds will be issued for no-shows, for failure to produce required or requested documents such as driving license, for early returns, or for cancellations after the hire start date.
Normally there are no refunds for any unused rental days, but it is up to the local car rental company to decide if any refund can be issued.
Delivery of the rental vehicle can be at the airport desk, with a representative from the car rental company waiting for you with your name/car rental company name on a picket sign, or with shuttle service to the nearest car rental station.
When picking up your car at a hotel, the car will be delivered there or shuttle service will bring you to the nearest rental station. A charge for car delivery and/or return may apply and you will be informed of such charges at the time of booking if applicable.
Many car rental companies use "Shuttle Service" to take you to the rental station.You can find detailed information about how and/or where to pick up your car on your confirmation/voucher.
Universal Rent a Car.com is a car rental company that is based in Crete Greece. We have been in this business for almost 30 years and have built our success and reputation on customer satisfaction. There exists no affiliation, partnership, franchise, joint venture, or other type of business relationship between Universal Rent a Car.com and Universal Rent a Car of Canada.
No! You get unlimited mileage with every rental!
You can book your car without submitting an online payment. Simply choose the pay-on-arrival option when you book your car. Please note that this option is available on select destinations only.
You can pay with most common credit cards like Visa and Mastercard. A small non-refundable reservation fee of 3 euros applies to all online reservations. When your booking has been confirmed a down payment will be deducted from your account. Please make sure that the amount for the down payment is available on your account. The outstanding remaining balance must be paid in full with a credit card upon delivery of the rental vehicle.
The credit card used to pay remaining balance must be in the name of the driver. Cash payments are normally accepted. As Universal-Rent-a-Car.com is located in a European Community country the reservation fee and the down payment will be made in Euro currency. The payment of the balance and anything purchased locally will be in the currency of the country where you rent the car. You can select your preferred currency on our web site page but please note that the rates shown are exchange rates of the actual day when the reservation is made and small discrepancies may occur.